Wednesday, February 8, 2017

9 Powerful Time-Saving Tips to Help Grow Your Brand on Instagram

With over 600 million users across the globe, Instagram is quickly becoming a focal point for businesses of all sizes who use social media.

600 million! That’s a huge number. And the impressive stats don’t stop there…

Instagram is the fastest growing social media platform and around half of its user base (more than 300 million people) use it every day.

Brands on Instagram are also seeing huge amounts of engagement on Instagram. According to Forrester Research,  per-follower interaction rate is 2.3 percent- way above Facebook (0.2%) and Twitter (0.02%).

That all sounds incredible, right? But how do you find time to dedicate to growing your brand on Instagram? From planning and editing to posting and engaging with your followers, there’s a lot on your plate when it comes to Instagram marketing.

We’d love to help you achieve more with less on Instagram.

In this post, there we’re sharing nine time-saving Instagram marketing tips to help you achieve incredible results with less time and effort.

Let’s get started.

ig-time-saving

1. Create Instagram posts on desktop instead of mobile

Thanks to the great amount of tools out there, social media management has become much easier than it was a few years ago. While Instagram still doesn’t allow publishing through its web application, there are many tools that allow you to create your Instagram posts on desktop first.

Creating Instagram posts on desktop can be a massive time saver. Here’s why:

  1. Creating your graphics or editing your photos on your desktop can be much faster than doing so on your mobile.
  2. Most Instagram scheduling tools save you from the hassle of transferring your graphics and photos from your desktop to your mobile.

With Buffer for Instagram, you can upload your image and schedule a post on your desktop. When it’s the time to post, you will receive a notification on your mobile, and we’d have transferred the image to your mobile!

Buffer for Instagram

If you’re preparing your Instagram posts on desktop, here are some useful images sizes to ensure your content always looks great:

  • Square Image: 1080px in width by 1080px in height
  • Vertical Image: 1080px in width by 1350px in height
  • Horizontal Image: 1080px in width by 566px in height

Editor’s note: For more on the perfect images sizes for Instagram (and all other major social media channels) check out this post.

2. Repost quickly with permission

A study by marketing startup, Crowdtap, and the global research company, Ipsos, found that user-generated content is 35 percent more memorable and 50 percent more trusted than traditional and non-user-generated media.

crowdtap-ugc-inforgraphic

A great way we’ve found to share user-generated content on Instagram is to repost images from our community. This strategy has helped us grow our Instagram following by 60 percent under three months.

A typical way of reposting an image after asking for permission looks something like this:

  1. Take a screenshot on your mobile
  2. Crop away everything apart from the image
  3. Copy and paste or type out the caption
  4. Add your own caption
  5. Finally, publish the user-generated content

Apps like Buffer and Repost allow you to skip all the tedious steps. Simply copy the Share URL of the Instagram post you want to repost and open the reposting app. The post, with both the image and original caption, will be generated for you in the app.

You can read more about how to repost in Instagram here.

Quick reminder: Before you repost, it is best to request permission from the original poster.

3. Plan the layout of your gallery

Instead of thinking about what you want to post every day on the day itself, a good approach might be to plan your posts with your overall social media strategy in mind.

Also, Instagram is becoming a curated platform where businesses and individuals only post their best photos according to specific themes instead of every photo they take. So, it’s important to have a well-curated and consistent profile gallery.

At Buffer, the themes we chose for our Instagram account are:

  • User-generated content
  • Digital nomad lifestyle
  • Productivity and motivation

Knowing these in mind allows us to plan how we want our gallery to look like. Hope our gallery is giving off these vibes!

buffer-instagram-account

There are many Instagram planning tools out there that can help you with this. At Buffer, this is one of the top requests we hear for Buffer for Instagram. So, we are currently developing a grid preview feature. Stay tuned!

4. Use tools to separate content creation and engagement

One of the most common productivity advice is to do one thing at a time.

A research by New York University business professor, Sophie Leroy, discovered that there’s a cost to switching your attention from one task to another — even if the switch is brief. Whenever our brains switch to a new task, the old task leaves an “attention residue” that reduces our cognitive performance for a non-trivial amount of time.

Multitasking actually cause us to take a longer time to complete all the tasks because our brains have to constantly switch between those tasks.

multitask-focus

(Image by Dean Yeong)

For Instagram marketing, there are usually two main things you would do:

  1. Creating or scheduling content
  2. Responding to comments and engaging with others

It is easy to be distracted by the notifications when you only want to publish a post.

A trick can be to use a tool solely for scheduling so that you can focus on creating content when you want to. Then, when you are in the Instagram app, you can focus on replying and engaging.

Taking this a step further, you could…

5. Create a week’s worth of posts in one go

Batching is a popular time management technique that aims to maximize concentration and increase productivity. The idea is to do similar tasks that require similar resources together.

Cal Newport, a computer science professor at Georgetown University and author of Deep Work, experimented with a day when he forced himself to batch tasks. He found that while batching was tough, his quality of work increased because he was able to focus on them for a good amount of time:

I ended up spending 2.5 hours focused on my writing project and 3.5 hours focused on my research paper. That’s six hours, in one day, of focused work with zero interruptions; not even one quick glance at email.

At the same time, the careful pre-planning required to satisfy my batching rules increased the efficiency of my small task completion. Even though I dedicated 6 hours in one 10 hour work day to uninterrupted focus, another 1.5 hours to exercise and eating, and another 1 hour to a doctors appointment, I still managed to accomplish an impressive collection of logistical tasks both urgent and non-urgent.

Taking this technique to Instagram marketing, it could mean grouping content creation and scheduling together instead of creating and publishing posts on a daily basis or even several times a day. Creating the posts from scratch on a daily basis can be very interruptive to your schedule.

Here are some things you can try:

  • Plan a photo-taking session to take multiple photos that can be used for a series of Instagram posts
  • Create and edit all the images you want to post for the upcoming week altogether since you are already in the image editor
  • Upload all the images onto a scheduling tool and add captions to all of them in one setting

The additional benefit of creating a week’s worth of posts at a go is that your Instagram posts will be more consistent as you will be thinking ahead.

6. Schedule time to engage

Another task you can batch is responding and engaging with others on Instagram. By batching them and scheduling the time to do that, you gain control over your schedule instead of being dictated by notifications.

In the experiment above, professor and author, Cal Newport set himself a simple rule:

All work must be done in blocks of at least 30 minutes. If I start editing a paper, for example, I have to spend at least 30 minutes editing. If I need to complete a small task, like handing in a form, I have to spend at least 30 minutes doing small tasks. Crucially, checking email and looking up information online count as small tasks. If I need to check my inbox or grab a quick stat from the web, I have to spend at least 30 minutes dedicated to similarly small diversions.

Here’s what you can try:

  • Turn off notifications for your Instagram account.
  • Schedule 30 minutes to an hour on your calendar every day to reply to comments, like, and comment on your followers’ posts.
  • You could also schedule up to a few sessions like this in a day if you want to have a faster response time on Instagram.

This will prevent the notifications from disrupting your day when you are working on other tasks.

7. Prepare commonly used hashtags in an Evernote note

After analyzing over 65,000 social media posts for their study on hashtags, TrackMaven found that:

Instagram posts with nine hashtags perform best, with an average engagement of 28,548 interactions per post.

While engagement starts to decrease after this peak, posts with more than nine hashtags still have higher engagement than posts with fewer than eight hashtags. This suggests that on Instagram, it’s always better to err on the side of more hashtags rather than fewer.

trackmaven-hashtag-study

However, typing nine or more hashtags every time you want to publish a post can be very time-consuming. A solution is to create a few sets of commonly used hashtags for different themes in an Evernote note or your preferred note-taking app.

It could look something like this:

evernote-instagram-hashtags

This way, you can simply copy and paste the hashtags without having to re-type them every time. Then, you can also add more hashtags that are specific to each post.

If you are creating the post using a desktop (as mentioned in the first tip above), this process becomes even easier as it is much faster to copy and paste on the desktop than to switch between apps on mobile, selecting, copying, and pasting the hashtags.

8. Use the same filter and/or edits

Here’s another trick to help you save time and create a consistent profile gallery: use the same filter and/or edits for most — or even all — your images.

A lot of the time spent on publishing an Instagram post is usually spent on editing the image. By using the same filter and/or edits for every image, you can drastically reduce the editing time. This not only saves you time but also helps to keep your Instagram posts consistent.

If you use a photo editing application on your desktop like Lightroom, you can save a filter and the edits as a custom template.

If you prefer to edit your photos on your mobile, apps like VSCO or Instagram itself allows you to rearrange the filters and toolkits so that the most commonly used options appear first. VSCO even allows you to copy the edits made on one image and paste them onto other images.

9. Repurpose posts on other platforms for Instagram (and vice versa)

Your Instagram posts don’t have to exist on Instagram only, and that’s the same for your other social media content.

Instead of re-creating new content for each social media platform, you could repurpose your posts on other platforms for Instagram and vice versa. This increases the impact of your content and saves you time from creating new content.

A great example is Gary Vaynerchuk’s VaynerTalent Content Machine framework:

vaynertalent-slide-05

His strategy is to record a video or audio every week and turn it into four long-form articles and 40 social media images. The concept is that a Facebook or YouTube video can be turned into numerous multi-media content for all other platforms. I think this is a great way to make full use of your content.

Using Buffer, you can easily schedule the content you have made for other social media platforms for Instagram as well. For example, if you have created a short clip for Facebook, you can also cross-post it onto your Instagram profile.

Similarly, you can do it the other way round. If you have prepared a photo for an Instagram post, you can also schedule it for your other social media profiles.

Over to you

And that’s the nine time-saving Instagram marketing tips to help you achieve results for your business with less time and effort. As a recap, here are the nine tips:

  1. Create Instagram posts on desktop instead of mobile
  2. Repost quickly with permission
  3. Plan how you want your gallery to look like
  4. Use a tool to separate content creation and engagement
  5. Create a week’s worth of posts at a go
  6. Schedule time to engage
  7. Prepare commonly used hashtags in an Evernote note
  8. Use the same filter and edits
  9. Repurpose posts on other platforms for Instagram (and vice versa)

Are there any productivity tips you have for fellow Instagram marketers? 

It’d be great to hear from you!


Thank 9 Powerful Time-Saving Tips to Help Grow Your Brand on Instagram for first publishing this post.

Tuesday, February 7, 2017

What Counts As a Video View on Facebook, Instagram, Twitter, and Snapchat? The Buffer Guide to Video Metrics

In our State of Social Media report, eighty-three percent of marketers said they’d like to create more video content in 2017.

And we can certainly see why marketers are so hot on social video. Facebook believe that most of the content we consume online in the future will be video. Twitter has recently relaunched Vine as a camera app enabling users to capture and share short-form video on the platform. And more than 10 billion videos are watched on Snapchat every day.

So it’s clear video is incredibly important to the future of social media marketing. However, when it comes to video, what does “success” really mean? And how do you know if your videos are performing well on social media?

Measuring the success of your video content can be a difficult task. Especially as almost every platform has a range of features and metrics. For example, some platforms count a video view as three seconds, others count a view as soon as you open a video. Some platforms auto-play videos, others don’t. Some channels have limits of 60 seconds for video and on others it’s unlimited.

How are we supposed to keep up?

In this post, we’d love to help you navigate the world of social video metrics. We’ll break down video metrics across Facebook, Twitter, Instagram and Snapchat to give you a definitive guide to what you can measure on each platform, how you can measure it and importantly what each metric means.

Let’s get started.

video-metrics

The complete guide to social video metrics

Here are all the types of videos we will cover in this guide:

  1. Facebook video
  2. Facebook Live
  3. Instagram video
  4. Instagram Stories
  5. Instagram live video
  6. Snapchat Stories
  7. Twitter video
  8. Periscope
  9. YouTube

Feel free to use the quick links to jump to the section that you are most interested in! If you want a quick overview of all the video metrics across all the platforms, check out our handy video metrics spreadsheet or the infographic below:

video-metrics@2x

1. Facebook video

Video view: 3 seconds or more

Facebook videos are one of our favorites here at Buffer and also for the 1,252 marketers we surveyed last year. We think that there are a lot of potential for Facebook videos this year.

Mark Zuckerberg even mentioned that Facebook is “making progress putting video first across [Facebook’s] apps” in the press release of Facebook’s Third Quarter 2016 Results.

Here’s an example of how a video post looks like on the Facebook News Feed:

Facebook video example

Specs:

Metrics available:

  • Minutes viewed
  • Unique viewers
  • Video views
  • 10-Second views
  • Video average watch time
  • Audience and engagement (People Reached, Post Engagement, Top Audience, and Top Location)
  • Facebook also provides a bunch of other metrics for the Facebook post with the video such as reactions, comments, shares, and post clicks, under “Post”.

Where to find the metrics:

There are two ways to see your Facebook video metrics.

1. Overview and Top Videos

To see the overall performance of your videos, head to your Facebook Page Insights and select “Videos” on the left column.

Facebook Page Insights - Videos

Here, you will see the total number of video views, total number of 10-second views, and the most viewed videos on your Page. You can customize the timeframe in the upper-right corner of the page and adjust the breakdown of the video views in the upper-right corner of each panel.

Facebook video metrics options

2. Individual Videos

To see the performance of individual videos, head to your Facebook Page and select “Posts” on the right column instead.

Facebook Page Insights - Posts

Here, you’ll find all the posts on your Facebook Page, and the video posts are easily identifiable with the video icon (Video icon). For each post, you can see the reach and engagement level and sort the posts according to reach or engagement. For engagement level, there are four options:

  • Post Clicks / Reactions, Comments & Shares
  • Reactions / Comments / Shares
  • Post Hides, Hides of All Posts, Reports of Spam, Unlikes of Page
  • Engagement Rate

Facebook Page Insights - Engagement options

To see the detailed metrics of a video post, simply click on the title of the post. Here’s what you’ll see:

Facebook video metrics example

You can click on each of the metrics to see more granular performance data.

Tip: For a quick run-through of the Facebook video metrics, check out Facebook’s post on the video metrics.

2. Facebook Live

Video view: 3 seconds or more

As Facebook is pushing for live videos, Facebook Live videos tend to appear higher in News Feed when they are live than when they are no longer live. It might be great to make full use of this before Facebook changes its algorithm again.

A Facebook Live post looks quite similar to a video post. The only difference is that when the video is live, there’s a red “LIVE” and a live viewer count in the upper-left corner.

Facebook Live example

Specs:

Metrics available:

  • Peak live viewers (This is an additional metric for Facebook Live videos that normal Facebook videos don’t have.)
  • Minutes viewed
  • Unique viewers
  • Video views
  • 10-Second views
  • Video average watch time
  • Audience and engagement (People Reached, Post Engagement, Top Audience, and Top Location)
  • Facebook also provides a bunch of other metrics for the Facebook post with the video such as reactions, comments, shares, and post clicks, under “Post”.

Where to find the metrics:

The metrics of your Facebook Live videos can be found the same way as your normal Facebook videos. Head to your Facebook Page and select “Posts” on the right column.

Facebook Page Insights - Posts

Search for the live video you are interested in and click on its title. Facebook does not differentiate a live video from a video, and the video icon (Video icon) is used to represent both types.

Facebook Live metrics example

3. Instagram video

Video view: 3 seconds or more

NewsWhip studied the top 10 media publishers’ Instagram accounts to analyze their Instagram strategy. NewsWhip found that while photos get more likes than videos, videos sparked more comments than photos.

Here’s how an Instagram video looks like on a desktop:

Instagram video example

Specs:

  • What counts as a view? Three seconds or more (doesn’t include views from embedded posts, views from desktop, or video loops)
  • Auto-plays? Yes
  • Auto-loops? Yes
  • Default audio state: Muted
  • Maximum length: 60 seconds
  • Embeddable outside platform? Yes (Here’s how!)
  • View counts for public? Yes
  • View counts for owner? Yes
  • Analytics dashboard for videos? No

Metrics available:

  • Views
  • Likes (and who liked the video)

If you are using an Instagram business profile, you’ll get the following metrics as well:

  • Impressions
  • Reach
  • Engagement

Where to find the metrics:

To see the number of views and likes, simply tap on the view count of the post.

Instagram video metrics

If you have a business profile on Instagram, you’ll have access to more insights. To see the number of impressions, reach, and engagement of your video, select the video you are interested in from your profile and tap on “View Insights”.

Instagram view insights

4. Instagram Stories

Video view: Upon opening

More than 150 million people use Instagram Stories daily. It’s a feature we love at Buffer, too. If you are interested, you can check out our Instagram Stories @buffer on Instagram!

Here’s how an Instagram story looks like:

Instagram Stories example

Specs:

  • What counts as a view? Upon opening the story
  • Auto-plays? Yes (between stories)
  • Auto-loops? No
  • Default audio state: Muted
  • Maximum length: 10 seconds
  • Embeddable outside platform? No
  • View counts for public? No
  • View counts for owner? Yes
  • Analytics dashboard for videos? Yes (for business profiles)

Metrics available:

  • Views (and who viewed it)

If you are using an Instagram business profile, you’ll get the following metrics as well:

  • Impressions
  • Reach
  • Engagement

Where to find the metrics:

To see the individual performance of your Instagram Stories video, open your story and swipe up on the video you are interested in.

Instagram Stories metrics

Here, you’ll see the number of views of your video and who viewed the video. Note that these metrics will only be available for 24 hours from the time the video is published.

If you have an Instagram business profile, Instagram now provides insights on Instagram Stories, too. You can see the reach, impressions, replies, and exits for each story with the Instagram Business Tools.

Here’s a short video on how to check out the insights on your Instagram stories:

Tip: Here are five creative metrics suggested by Dash Hudson you can use to measure the performance of your Instagram stories.

5. Instagram Live

Video view: Once someone joins the broadcast

Following Facebook’s push for live videos, Instagram has also launched live videos last November.

Unlike Facebook Live or Periscope, Instagram live videos are not viewable or saved after the live-streaming has ended. Hence, Instagram sends your followers a notification whenever you go live.

Instagram live video example

Specs:

  • What counts as a view? Once someone joins the broadcast
  • Auto-plays? No
  • Auto-loops? No
  • Default audio state: Muted
  • Maximum length: 60 minutes
  • Embeddable outside platform? No
  • View counts for public? Yes (Number of live viewers)
  • View counts for owner? Yes (Number of live viewers)
  • Analytics dashboard for videos? No

Metrics available:

  • Live viewers at any given time
  • Viewers

Where to find the metrics:

The number of live viewers is shown in the upper-left corner of the screen when you go live:

Instagram live video metric

When you end your live video, Instagram will tell you the number of viewers who have watched any part of your live video.

Buffer Instagram Live Stats

Tip: These metrics will not be available after your live video ends. It might be a good idea to take screenshots of them before closing your Instagram app.


6. Snapchat Stories

Video view: Upon opening

More than 10 billion Stories are watched on Snapchat every day. This number would likely have increased with the launch of Spectacles as more people use Snapchat to share their daily experiences.

Snapchat example

Specs:

  • What counts as a view? Upon opening the snap
  • Auto-plays? Yes (between snaps of a Story)
  • Auto-loops? No
  • Default audio state: On
  • Maximum length: 10 seconds
  • Embeddable outside platform? No (But there’s a third party app that allows you to do so.)
  • View counts for public? No
  • View counts for owner? Yes
  • Analytics dashboard for videos? No

Metrics available:

  • Views (and who viewed the snap)
  • Screenshots (and who took a screenshot of the snap)

Where to find the metrics:

Getting analytics for your snaps is still a little tricky at the moment as Snapchat does not provide any native analytics. For now, tools like Snaplytics could be helpful if you have the budget for it.

Otherwise, manually collecting the data from each of your snaps is workable, too! Open one of your snaps and swipe up.

Snapchat metrics

(Image by snapchat download)

The number below the eye symbol represents the number of people who have viewed that snap while the number below the overlapping arrows symbol represents the number of people who have taken a screenshot of that snap.

The names in white are the people who have viewed that snap, and the names in green are the people who have viewed and taken a screenshot of the snap. If many people have viewed your snap (yay!), the list might not display all the names.

Tip: Here are eight Snapchat metrics suggested by Mike Delgado that you can put together to evaluate your Snapchat performance.


7. Twitter video

Video view: 3 seconds or more

According to Ameet Ranadive, Twitter’s VP revenue product, videos are 6X more likely to be retweeted than photos and 3X more likely than GIFs.

Here’s how a native Twitter video looks like on the Twitter feed:

Twitter video example

Specs:

Metrics available:

  • Impressions
  • Media views
  • Total engagements (e.g. media engagements, likes, detail expanded, etc.)
  • Video views
  • Completion rate (i.e. Total number of completed views divided by total number of video starts)

Where to find the metrics:

To find out the number of impressions, media views, and engagement for each video, click on the graph icon (i.e. View Tweet activity) on the tweet.

Twitter view tweet activity

Here’s an example of what you’ll see:

Twitter video metrics

To see the number of views and completion rate of your videos, visit your Twitter analytics’ video section. Here are the quick steps to get there:

  • Click on your profile photo on the upper-left corner of the page.
  • Select “Analytics”.
  • Select “More” on the top navigation bar of the analytics page.
  • Select “Video (beta)”.

Twitter video analytics


8. Periscope

Video view: Upon pressing play or 3 seconds after auto-play

Periscope is probably the first live-streaming app from any of the major social media platforms. After Twitter acquired the company, Periscope has been integrated into the Twitter app. You can view and create live videos from within the Twitter app.

Here’s how a Periscope looks like in Twitter:

Periscope example

Specs:

  • What counts as a view? As soon as someone press play or join a broadcast fullscreen or three seconds after a video starts to auto-play. Replays are considered as views, too. (For a more detailed explanation, check out this article by Periscope.)
  • Auto-plays? Yes for live broadcasts on Twitter feed (Replays do not auto-play.)
  • Auto-loops? No
  • Default audio state: Muted
  • Maximum length: No time limit
  • Embeddable outside platform? The tweet for the Periscope is embeddable outside Twitter. (Here’s more.)
  • View counts for public? Yes (Number of live views and replays)
  • View counts for owner? Yes (Number of live views and replays)
  • Analytics dashboard for videos? No

Metrics available:

  • Live viewers
  • Replay viewers
  • Time watched (Total, per viewer, and per broadcast minute)
  • Duration
  • Comments received

Where to find the metrics:

You can find the metrics of individual videos through the mobile app. Here are the steps:

  • Tap on the “People” icon (the first icon from the right).
  • Tap on the profile icon in the upper-right corner of the app.
  • Scroll down and tap on “Broadcasts”.
  • Tap on the broadcast that you are interested in.

Here’s an example of what you’ll see:

Buffer Periscope Stats


9. YouTube

Video view: Determined by an algorithm

400 hours of videos are uploaded onto YouTube every minute. People watch hundreds of millions of hours on YouTube and generated billions of views every day.

While YouTube might not exactly be a social media platform, it is the default video hosting platform for most people.

YouTube example

Specs:

  • What counts as a view? An algorithm is used to determine if a view is genuine. (If you are interested in finding out more, here’s an interesting Quora thread on this.)
  • Auto-plays? Yes (After a video ends, a suggested video will automatically play.)
  • Auto-loops? No
  • Default audio state: On
  • Maximum length: 15 minutes (If you are verified, you can upload files of size up to 128 GB.)
  • Embeddable outside platform? Yes
  • View counts for public? Yes
  • View counts for owner? Yes
  • Analytics dashboard for videos? Yes

Metrics available:

  • Watch time
  • Views
  • Average view duration
  • Likes and dislikes
  • Comments
  • Shares
  • Videos in playlists
  • Subscribers
  • Audience Retention
  • Demographics (Age, gender, and geography)
  • Traffic sources
  • Playback locations

Where to find the metrics:

All the metrics are located within the YouTube Creator Studio analytics section. Here’s how to get there:

  • Click on your profile photo in the upper-right corner of the page.
  • Click on “Creator Studio”.
  • Click on “Analytics” on the left sidebar.

YouTube Analytics

To see the metrics for individual videos, click on “Browse all content”, which is beside “Top 10 Videos”, and select a video. Here’s an example of what you’ll see:

YouTube video metrics

You can also see more granular data by selecting the various reports on the left column after selecting a particular video.

YouTube Video Analytics Reports

Tip: YouTube’s Analytics provide a lot of valuable performance data. To understand them better, check out Shopify’s YouTube Analytics: 10 Ways To Track Video Performance.

How to create your own metrics

While each social media platform provides several metrics natively, you don’t have to stick to them. You can also combine two or more of them to create metrics that are helpful for your measurement.

For example, Snapchat only provides the number of views and screenshots per snap. By dividing the number of people who have viewed the last snap of your story with the number of people who have viewed the first snap of your story, you can get the completion rate of your story (i.e. the percentage of your followers who view all the snaps in your story). This can be used for Instagram Stories as well.

For Instagram, you could add up the views of all your videos within a month and divide it by the number of videos uploaded that month to get the average number of views.

This helps to ensure that the metrics you are measuring are relevant to your social media goals, instead of similar what’s provided by the social media platform.

Over to you: What is your favorite type of video?

Video marketing on social media is on the rise, and we think there are a lot of opportunities with social videos in 2017 and beyond.

What is your favorite type of video among those listed above? What level of engagement have you been seeing from your social videos?

It’d be great to hear from you! Thanks.


Thank What Counts As a Video View on Facebook, Instagram, Twitter, and Snapchat? The Buffer Guide to Video Metrics for first publishing this post.

Monday, February 6, 2017

Powerful Storytelling Secrets from National Geographic Travel – Lindsay Smith [SSM028]

With more than 25,000,000 adoring fans across social media, National Geographic Travel is a poster child for the power of storytelling in marketing.

Their secret?

Going where no one else has gone before.

This is the approach that National Geographic Travel takes to every one of their stories. Undiscovered places around the world and tales of incredible human feats fill our social feed – we can’t help but click and be inspired.

And Lindsay Smith, Producer at National Geographic Travel, helps to shape and tell that story.

We had the pleasure of chatting with Lindsay all about the strategic approach that National Geographic Travel takes to storytelling and how that positively impacts the amazing results that they see on social media.

A huge thank you to Lindsay for jam-packing this episode with actionable wisdom and takeaways for social media managers and marketers alike looking to utilize the incredible power of storytelling in their marketing.

How to listen: iTunes | Google Play | SoundCloud | Stitcher | RSS

3

This episode is available on:

In this episode, here’s what you’ll learn:

Lindsay Smith shares her incredible insights into how National Geographic Travel is able to utilize the power of storytelling to propel the brand into new heights – continuously going where others aren’t able to go on social media. You’ll also learn some cool things like:

  • How Nat Geo Travel curates all of their amazing photography on Instagram
  • The success metrics that Nat Geo pays close attention to on social media
  • Why Nat Geo Travel’s stories are able to reach the massive audience that they are
  • The key components to every great story on social media

3 Key Takeaways for Marketers Looking to Tell One-of-a-Kind Stories on Social Media

In Lindsay’s words…

1. Don’t complicate things

One thing that’s very important for social media and storytelling in general, is to not complicate things unnecessarily. While we want to be very thoughtful about the stories and posts that we’re sharing, we don’t want to muddy that story up with irrelevant information. What’s important is that you keep it simple.

2. A community is a group of engaged individuals

I like to think that a community is a group of excellent, engaged, and interested individuals. And when I think about it that way it’s easier for me to understand what they may or may not be interested. What would I like? What would my friends like? Changing my perspective makes it easier to shape the content that we share with them.

3. Don’t forget your ultimate goals

It can be really easy to become distracted by numbers changing, by things going up and down, but if you remember your ultimate goal then that will help you stay on track. Our goal is to tell fantastic stories that expose our readers to the world and inspire them to discover themselves.

Mentionable Quotes and Shareable Snippets

Quote from Lindsay Smith of National Geographic

“You have to give your audience a reason to try and look further. We always try and make our content do that – to go just another level under surface. I think that there’s so much content out there, it’s never ending.”

– Lindsay Smith

Show Notes and Other Memorable Moments

Thanks a million for checking out this episode! Below are the websites and other tidbits that were mentioned in today’s podcast about creating incredible Facebook communities using groups. If you have any questions for us, feel free to drop us a line in the comments and we’ll respond right away!

Awesome People, Things, & Articles Mentioned in the Show

Great Quotes

  • “The goal with any organization it to try and tell the best stories in a way that feels most accessible to readers and users. The role of social media is a way to meet your audience where they are.”
  • “We are a travel Instagram account and so we recognize that our audience is coming to us for stories about places, stories about interesting cultures from around the world – really stories that expose them to some place new. Those are the guidelines that we ask our photographers to post.”
  • “It’s not only important to us that people are sharing our content and that we’re increasing our followers, but it’s important that we’re growing our content – that we’re telling stories that you can’t find elsewhere.”
  • “We’re not looking at our social media accounts and asking, “how do we grow this?” We as a group understand that it’s our content and our storytelling that will help us naturally grow our accounts.”
  • “To tell a great story you must ask three things: 1. Is this story going to be interesting? (Gut Check) 2. What is the best way to tell this story? (Format) 3. How to people want to see this story and how are they going to consume it? (Visual Element)”
  • The more passionate you and your colleagues are about the subject, the more you will propel each other forward into better storytelling.”

2

How to Say Hello to Carlos (and us)

Lindsay Smith would love to say hello to you on social media! You can find her on Twitter at @LindsayN_Smith and check out her incredible Nat Geo staff profile at nationalgeographic.com.

Thanks for listening! We’d love to connect with you at @buffer on Twitter or with the hashtag #bufferpodcast.

Enjoy the show? It’d mean the world to us if you’d be up for giving us a rating and review on iTunes!

About the Show

The Science of Social Media is a podcast for marketers and social media managers looking for inspiration, ideas, and results for their social media strategies. Each week, we interview one of the very best in social media marketing from brands in every industry. You will learn the latest tactics on social media, the best tools to use, the smartest workflows, and the best goal-setting advice. It is our hope that each episode you’ll find one or two gems to use with your social media marketing!

The Science of Social Media is proudly made by the Buffer team. Feel free to get in touch with us for any thoughts, ideas, or feedback.


Thank Powerful Storytelling Secrets from National Geographic Travel – Lindsay Smith [SSM028] for first publishing this post.