Tuesday, February 19, 2019

Does Vertical Video Make a Difference? We Spent $6,000 on Tests to Find Out

There has been much discussion recently on industry-leading publications about the effectiveness of video on social media.

For example, did you know that video posts on Facebook receive at least 59 percent more engagement than other post types?

Since our 2017 research with Animoto comparing square vs. landscape video, little has been published around the impact of video format on overall video engagement.

Specifically, vertical video vs. square video.

Vertical Video vs. Square Video

While we know that square video (1:1) results in 30-35 percent more video views and an 80-100 percent increase in engagement compared to landscape video (16:9), we wanted to know how vertical video stacks up on Instagram and Facebook (both within the News Feed and Stories).

Which is why we teamed up with our friends at Animoto once again to test (and test again) the hypothesis that vertical video would perform better than square video on social media.

We were shocked by the results!

Today we’re excited to share our research with you along with several actionable takeaways for marketers looking to improve their social media video marketing results in 2019.

Author’s Note: We’ll be talking a lot about great video marketing tools in this post. Our must-haves are Animoto’s iPhone app for vertical videos, Animoto’s web app for square videos, and Buffer for sharing. Feel free to grab a subscription from each before we get started.

Table of Contents

Below are the full details from our study on everything from our vertical video hypothesis to the surprising results! Here’s a quick look at what we’ll cover:

Let’s do this!

The vertical video and mobile hypothesis

This research idea with Animoto all came from one simple statistic: square video takes up 78% more real estate in a person’s mobile newsfeed than does landscape video – making square video more engaging, more effective, and easier to watch.

And since square video outperformed landscape video in almost every category, we hypothesized that vertical video would eclipse square in a brand new study.

But why is video – particularly mobile video – such an important part of your social media strategy?

According to a recent report from Nielsen, U.S. adults are spending 10 hours and 24 minutes per day interacting with media, whether that be watching, listening to, or reading content across all of their devices.

And shockingly, mobile phones (smartphones) alone accounted for 65% of total digital usage, up from 62% in Q1 2018:

Nielsen Media Usage 2019

As mobile usage continues to increase year-over-year, our social media and video marketing strategies must evolve along with the expanded use to focus on mobile-first experiences.

Sometimes that’s as simple as formatting the video to fit natively within the platform.

3 important video marketing takeaways

Video is leading the way with social media marketing and so we’re super excited to share this actionable research with you.

By the end of this article, you’ll be equipped with data-backed ideas and insights that you can apply to your own videos today.

But first, a few key takeaways to set the study up!

1. Facebook News Feed: Use vertical video to drive traffic

In all of the experiments we conducted, we consistently found that vertical video outperformed square video within the Facebook News Feed. First let’s look at the cost per click (CPC) comparison:

  • Buffer: Cost per click (CPCs) 26 percent less expensive with vertical video
  • Animoto: Cost per click (CPCs) 38 percent less expensive with vertical video

Square vs. Vertical Video Cost Per CLick

Next, let’s take a look at the cost per view (CPV) comparison:

  • Buffer: Cost per view (CPVs) 68 percent less expensive with vertical video
  • Animoto: Cost per view (CPVs) 26 percent less expensive with vertical video

Square vs. Vertical Video - Cost Per View

Since the video tests (vertical vs. square) were identical in content, theme, length, headline, caption, and more, it came as quite the surprise that vertical video outperformed square by such a significant margin (as much as 68 percent less expensive in cost per view).

It’s also interesting to note that not only did vertical video outperform square in the Facebook News Feed, but Facebook outperformed Instagram in overall cost per click (CPC) within the feed. An important takeaway for advertisers.

Buffer averaged $0.29 CPC on Facebook and $0.51 CPC on Instagram. Animoto averaged $0.32 CPC on Facebook and $1.31 CPC on Instagram.

2. Instagram Feed vs. Stories: Stories are a great way to inspire action

When looking at the Instagram Feed vs. Stories, it became immediately clear that Instagram Stories are a great way to inspire people to take action. In both the case of Buffer and Animoto, Stories consistently reduced advertising costs in regards to cost per thousand impressions (CPM) and cost per view (CPV):

  • Animoto: Stories 57 percent less expensive for CPMs and CPCs than the feed
  • Buffer: Stories 50 percent less expensive for CPMs and 30 percent for CPCs than the feed

Cost per click (CPC) data:

Instagram Feed vs. Instagram Stories - Vertical Video

Cost per one thousand impressions (CPM) data:

Instagram Stories Vertical Video CPM

However, it’s important to note that costs actually increased with Stories compared to the feed when measuring cost per view (CPV):

  • Animoto: 108 percent more expensive on 3-second CPV and 65 percent more expensive on 50% total watch time CPV
  • Buffer: 71 percent more expensive on CPV 3 seconds and 21 percent more expensive on 50% total watch time CPV

Instagram Stories Vertical Video - Cost Per View

As many of you savvy marketers might have guessed at this point, we witnessed a rise in cost per view as cost per click decreased.

We believe that this is largely due to the fact that it is hard to get people to watch your entire video or when they’re too busy taking action such as “swiping up” or clicking on a link.

Overall, Instagram Stories are a great way to get people to take action and a big opportunity for brands to utilize in 2019.

3. Instagram News Feed: Use vertical video to generate engagement

The final big takeaway from our research is that the Instagram Feed is a powerful platform for driving engagement when compared to Facebook (News Feed & Stories) and Instagram Stories… almost too good!

Reversing the Instagram Feed data from takeaway #2, you’ll notice that 3-second CPVs were 91 percent less expensive on average for Buffer and Animoto. In addition, 50 percent total watch time CPVs were 43 percent less expensive on average.

But which format drives more engagement within the Instagram Feed? Turns out it’s vertical video!

  • Animoto: Vertical video resulted in 13 percent more 3-second video views and 157 percent more 50% total watch time views
  • Buffer: Vertical video resulted in 6 percent more 3-second video views and 187 percent more 50% total watch time views

Instagram News Feed - Video View Stats

The practical takeaway here is that the Instagram Feed is a great way to boost awareness around your product and generate engagement.

Other key video marketing learnings

In addition to the three key learnings above, our research pointed to some other unexpected takeaways that you might be able to apply to your video marketing strategy.

1. Facebook marketing is alive and well

We’ve discussed the power of Facebook marketing (here and in previous studies) and found that it remains a viable way for brands and businesses to reach target audiences. Particularly, if you’re looking for an inexpensive way to drive traffic to your website.

In all of our tests, we found that Facebook consistently generated a lower CPC than its Instagram counterpart.

While Instagram was the most effective way to generate interactions and engagement in our tests, Facebook emerged as an extremely reliable way to drive traffic.

We’ve seen this hold true over the past two years at Buffer as well. Our most successful social media advertising campaign of all time – a campaign that is still running today – runs on the Facebook News Feed:

Facebook Advertising Results

This campaign has generated more than 169,000 link clicks and reached more than 1,500,000 people since launching in April 2017.

The best part is that it’s a super simple ad concept:

Buffer Facebook Ad Example

While brands and businesses flock to Instagram in 2019 in search of a new promising advertising platform, look for Facebook to continue to offer a low-cost, action-based alternative.

In terms of what type of content to create for Facebook, remember that, on average, video posts receive at least 59 percent more engagement than other post types.

2. Highly-produced “polished” video content doesn’t always win

One of the more interesting portions of our experiment revolved around testing what we called “organic” vs. “polished” video content.

  • Organic videos are what you would imagine as DIY-style. These videos didn’t include any B-roll, special effects, transitions, or other more produced elements. In other words, they looked like they were made by an amateur.
  • Polished videos are much more produced. These videos included studio lighting, B-roll, special effects, transitions, and other elements that give them a professional feel.

With our research, we wanted to know if spending more time, resources, and money on producing polished videos actually resulted in greater results than organic DIY videos.

We found that there was no statistically significant difference in the results.

In fact, in many cases, organic DIY videos outperformed polished videos on both Facebook and Instagram.

In collaboration with Animoto, Smarties ran their own experiments to test whether or not highly-produced video ads outperformed organic DIY video ads on Instagram Stories:

Their team found that organic DIY videos resulted in a 50 percent decrease in cost per 10-second video view on their highest performing ad. In their case, unpolished smartphone imagery was up to 2x more effective at capturing their viewer’s attention.

All of this to say that it’s more important to experiment with a variety of video types and formats than it is to work on perfecting a single video. The more video content you publish, the more feedback you’ll receive from your audience, and the quicker you’ll improve.

3. Instagram Stories ads one of the biggest opportunities in 2019

As a result of this experiment, we see Instagram Stories as one of the biggest opportunities for brands and businesses in 2019. It’s why we built a tool called Stories Creator dedicated to helping brands create thumb-stopping Stories content.

And though Instagram Stories now has an incredible 500 million people around the world using the channel on a daily basis, it remains a relatively untapped advertising resource.

“Right now, one of the interesting things about Stories is there’s a benefit to being an early adopter… the pricing is really attractive. And so we think the mix shift to Stories is a big opportunity for us. And it’s going to take time to continue to get advertisers in, but we’re very happy with demand to date,” explained Sheryl Sandberg in Facebook’s recent Q4 earnings call.

We discussed the impact of Stories in this research above, but other big brands such as Bustle, Nike, Square, and more have experienced similar results as a part of their strategies.

Blenders Eyewear, for example, has generated thousands in revenue for their products using Stories ads – leveraging special announcements like a much anticipated restock, flash sale, giveaway and any limited time promos:

Blenders Eyewear Instagram Stories Examples

We’ve seen similar results when we use Instagram Stories ads to promote our blog posts and podcast as well. Our Instagram Stories ads cost just $0.06 – $0.12 per click when a typical Facebook feed ad usually costs around $0.30 – $0.60 per click.

Multiply that cost savings by thousands of dollars in ad spend and it’s a no-brainer in choosing Instagram Stories as our primary social media advertising channel in 2019.

Overall vertical video research conclusion

If we were to boil down this research to one key point, it would be that businesses and brands must keep up with mobile-centric video trends if they want to succeed on social media in 2019. A mobile-centric strategy relies heavily on vertical video and creating content that feels native to each platform.

As we mentioned in the beginning, mobile phones alone accounted for 65% of total digital usage in Q2 2018 (up from 62% in Q1 2018) – with that number growing by the day.

Everything from your website to the content you create for social media must focus on the mobile experience. Sheryl Sandberg puts it perfectly when she mentions:

One of the challenges that marketers have is keeping up where consumers are. If you think about our history, people made the shift to mobile before marketers did. And I think one of the successes we’ve had is we made it easier for advertisers to move into a mobile environment.

For marketers, the constant challenge is making it easier for your audience and customers to consume content when and where they want it. Not when and where it’s convenient for you, but when and where it’s convenient for them.

Luckily for us, Facebook and Instagram are making it easier than ever for marketers to provide a mobile-first experience.

It all comes down to whether or not you are willing to be an early adopter, experiment with vertical and square video, try new things, and always be looking to the future of social media.

What’s next for video marketing?

We’re in the midst of a video revolution. The traditional 16:9, landscape format is being replaced by a new, 9:16, vertical format that has fast become the default for video creation and consumption.

Vertical video used to be seen as a mistake —something people do when they forget to turn their phone horizontally while filming — but since the rise of platforms like Instagram Stories, vertical video has taken over and become an innovative way for individuals and businesses to tell stories.

Over one billion people use the vertical video format on Facebook-owned properties like Instagram and WhatsApp alone — and even YouTube has now embraced vertical video on the web and mobile.

Vertical video has changed video production. Anyone can now create incredible video content from a smartphone — no need for cameras, expensive editing suites, it can all be done in the palm of your hand.

Interested in creating  your own vertical videos? Check out Animoto’s Social Video Maker iPhone app designed for just that. Their web app is great for mobile-friendly square videos. We used Animoto to help generate more than 2,000,000 video views on social media in 2018.


Thank Does Vertical Video Make a Difference? We Spent $6,000 on Tests to Find Out for first publishing this post.

Tuesday, February 12, 2019

The 10 Top Social Media Tools Brands are Using to Succeed in 2019

Marketers are faced with an ever-growing list of responsibilities. From social media marketing to customer experience and advertising, it can be a challenge to stay on top of everything.

Luckily for us, there are a plethora of great social media tools on the market to help you succeed in your role and stay productive.

Tools for content curation, discovery, scheduling, publishing, analytics, and more can be used to enhance your effectiveness.

This week on The Science of Social Media, we’re exploring the top 10 social media tools brands are using to succeed in 2019. Utilizing these tools in your daily workflows will help improve results across the board.

Let’s dive in!

The 10 top social media tools to try in 2019

Here are some of the most-used social media tools used by some of the world’s top brands:

1. BuzzSumo

Social Media Tools: BuzzSumo

Website: https://buzzsumo.com/

Pricing: Plans start at $79/month

Details:

BuzzSumo is a tool that lets you find the most shared content and trending influencers. You can use it to analyze which content performs best for any topic and all you need to do to get started is to search for a topic or a domain.

Through BuzzSumo you’re able all gather a better understanding of your impact on social media and develop smarter content strategies by seeing which of your own pages were engaged with the most. BuzzSumo will break the results down by Facebook, Twitter, Pinterest, and Reddit shares.

This provides the added benefit of being able to see which articles are performing well across the web without having to constantly monitor multiple social channels.

Similar tools: Ahrefs, Meltwater, Mention

2. Google Trends

Social Media Tools: Google Trends

Website: https://trends.google.com/trends/

Pricing: Free

Details:

Google Trends is a completely free tool that Google created to help anyone search for trending topics online.

Brands use it to monitor notable things that are happening in the world. Many professionals use this as a way to discover and share information related to what’s most popular right now.

You can also use Google Trends to monitor keywords to see if they are trending and how their current volume compares to previous months and years. You can then use this information to inform your content and social media marketing strategy.

Similar tools: Ubersuggest, Ahrefs, WordStream

3. Buffer Publish

Social Media Tools: Buffer

Website: https://buffer.com/

Pricing: Free (paid plans start at $15/month)

Details:

Buffer is a social media marketing platform designed to make it easy for businesses and marketing teams to schedule posts, analyze performance, and manage all their accounts in one place.

For example, Buffer allows you to set up a schedule for your social media profiles, and after you add content to your Buffer queue, it will publish at the times you’ve designated.

Buffer also provides a robust analytics dashboard so that you can see which of your posts are most popular on social media, and easily Rebuffer them to your queue.

In addition to our web application, we also have both Android and iOS apps as well as a fantastic Chrome Extension that’s great for Buffering while you’re browsing the web or on the go.

Similar tools: Hootsuite, Falcon.io, Sprout Social

4. Canva

Social Media Tools: Canva

Website: https://www.canva.com/

Pricing: Free (Canva for Work starts at $12.95/month)

Details:

Another fantastic tool that absolutely every brand or business online should know about is Canva.

Many times social media managers and marketers need to be able to create beautiful images without a designer. It’s what makes up part of a great social media strategy.

Canva is the tool so many marketers rely on for making great-looking social media images quickly. You can use the ready-made templates, icons, and illustrations to make your images look professional without having to do much of the actual design work.

Canva has an easy to use drag-and-drop interface plus a massive library of over two million graphic elements.

Similar tools: Crello, Buffer Stories Creator, Bannersnack

5. Unsplash

Social Media Tools: Unsplash

Website: https://unsplash.com/

Pricing: Free

Details:

One of our favorite tools in the design, photography, and video space is Unsplash. Unsplash is a massive library of free professional photos you can use — free!

Unsplash photos are really popular with many social media marketers because they can help give your content a professional, polished look.

And there are so many Unsplash collections to explore. We recommend finding a couple of creators whose photos you really enjoy and following them so you can always find their latest work.

Similar tools: Pexels, Storyblocks, Videvo

6. Animoto

Social Media Tools: Animoto

Website: https://animoto.com/

Pricing: Plans start at $5/month

Details:

Animoto is one of our go-to social media tools for quickly creating stunning marketing videos.

Their video maker turns your photos and video clips into professional content in just a few minutes. They describe it as “fast and shockingly simple,” – and we would agree with that.

There are so many benefits to being able to quickly create engaging marketing videos. Video is a content format that we know a lot of people struggle with, but Animoto helps to bridge that gap.

We’ve used it to create quick recaps of recent blog posts for social media, videos promoting a big announcement, and videos around product launches.

Using Animoto, there are plenty of opportunities for you to add value to your audiences’ lives.

Similar tools: PowToonAdobe Spark, Crello

7. Feedly

Social Media Tools: Feedly

Website: https://feedly.com/

Pricing: Free (paid plans start at $5.41/month)

Details:

Our next tool is Feedly. Feedly is great for so many things. Maybe you work with influencers and want to follow their blogs, or you need to keep up on industry news, or any other reasons that you might visit several websites. Instead, you can add all those RSS feeds to Feedly and see them there. A huge time saver.

Feedly is also great for content ideation. You can add several of the blogs, writers, and publishers whose content you like to one feed and see them in one glimpse.

It even has a Buffer Publish integration so you can schedule your content to go out right from the Feedly dashboard.

We also want to give Flipboard a quick shoutout here, too. While it’s not an RSS aggregator like Feedly, you can follow topics on Flipboard and it curates the world’s news stories to help you stay informed.

We’ve used Feedly to follow specific influencers and industry news, and Flipboard to keep up to date with bigger stories.

Similar tools: Flipboard, Quora, Pocket

8. Buffer Reply

Social Media Tools: Reply

Website: https://buffer.com/reply/

Pricing: Plans start at $50/month

Details:

This next tool is one of our very own at Buffer: Reply. I think we’ve mentioned it a few times on the show but we’ve never gone too deep.

Buffer Reply makes social media engagement easy for marketing and support teams who need to respond to social conversations. It’s all in one inbox.

What’s great is that through Reply you can see social conversations across social networks:

  • On Twitter, you can see public tweets that @ mention your handle, direct messages, and any searches you have set up for keywords or hashtags.
  • On Facebook, you can see comments on your Facebook Page posts and ads, visitor posts, private messages, and reviews.
  • And for Instagram business profiles, you can see comments on your posts and ads as well.

It’s a single inbox where you can see all of these conversations happening. It’s a huge time saver. In our case, our customer support team and social media manager, Bonnie, spend a lot of time in Reply every day, and we know that when someone reaches out, they would be getting an answer from us.

Similar tools: Hootsuite, Mention, Sprout Social 

9. Native Analytics

We would be remiss if we didn’t mention native analytics for each social platform, which is completely free.

Let’s quickly go over the top three, Facebook, Instagram, and Twitter.

Facebooks Analytics

Facebook Analytics

Under the Insights tab on your Facebook Page, there is just so much information. Everything you ever wanted to know about your engagement, number of likes and followers, how your posts are doing, and, of course, Facebook’s Pages to Watch which lets you compare the performance of your Page and posts with similar Pages on Facebook.

You also get insights for Facebook Groups so if you run a Group definitely check those out.

Instagram Analytics

Instagram Analytics

With Instagram Insights, you can see activity around how frequently users interact with your posts, see how your posts are performing over time, and find out where your audience is from as well as their age range, gender, and when they are online.

Twitter Analytics

Twitter Analytics

Starting with Twitter, their analytics can reveal a lot of valuable data about your audience, how well you’re engaging your following, and what your top performing content is.

All you have to do is go to analytics.twitter.com to log in and start learning more about your audience and their interests.

10. Todoist

Social Media Tools: Todoist

Website: https://todoist.com/

Pricing: Free (plans start at $3/month)

Details:

The last tool we want to mention today is related to your productivity as someone managing social media: Todoist.

Specifically, within Todoist, I have created a free Social Media Calendar by Buffer that you can use to make sure that your brand and business are posting to important social accounts on a regular basis.

This type of calendar is important because, by consistently posting great content, you’ll be able to grow your audience, increase engagement, and build a community online.

This sample social media calendar is based on real content and scheduling times from Buffer’s own social media accounts.

Similar tools: Wunderlist, Trello, Any.Do

Honorable mentions (more social media tools)

Although we couldn’t cover all of our favorite social media tools in this episode, we wanted to share some more of our favorites!

How to say hello to us

We would all love to say hello to you on social media – especially Twitter!

Thanks for listening! Feel free to connect with our team at Buffer on TwitterBuffer on Facebook, our Podcast homepage, or with the hashtag #bufferpodcast.

Enjoy the show? It’d mean the world to us if you’d be up for giving us a rating and review on iTunes!

About The Science of Social Media podcast

The Science of Social Media is your weekly sandbox for social media stories, insights, experimentation, and inspiration. Every Monday (and sometimes more) we share the most cutting-edge social media marketing tactics from brands and influencers in every industry. If you’re a social media team of one, business owner, marketer, or someone simply interested in social media marketing, you’re sure to find something useful in each and every episode.  It’s our hope that you’ll join our 20,000+ weekly iTunes listeners and rock your social media channels as a result!

The Science of Social Media is proudly made by the Buffer team. Feel free to get in touch with us for any thoughts, ideas, or feedback.


Thank The 10 Top Social Media Tools Brands are Using to Succeed in 2019 for first publishing this post.

Thursday, February 7, 2019

Nike’s Secret to Success on Instagram: Building an Engaged Community

Building an Ecommerce Business: From Zero to $100,000 in Revenue from Instagram Ads

How Blenders Eyewear Creates Profitable Instagram Ad Campaigns

How Bustle Ignited Engagement and Created New Revenue Streams Using Instagram Stories

The Secret to Instagram Success: Square’s Community Curation Strategy

How Turn Studio Transitioned a Side Project into a Thriving Ecommerce Business with Instagram

How to Sell on Instagram: A Stories Strategy That’s Generated ‘Hundreds of Thousands’ in Sales

How Instagram Helps Callie’s Hot Little Biscuit to Serve Over 250,000 Customers Per Year