Thursday, June 27, 2019

How tentree Took Over Instagram: Behind a Record-Breaking Social Media Campaign

If you spotted a little green tree making its way around Instagram back in April, you certainly weren’t alone.

For Earth Week 2019, Canadian clothing brand tentree created one of the most-liked posts in Instagram history, generating over 15 million likes and helping the brand to spread its mission to plant more trees.

But how did it come together? What made this campaign strike a chord with so many people? And what did the strategy behind its virality look like?

Keep reading, or listen to the podcast episode linked below, to learn exactly how this campaign came into existence — featuring exclusive insights from the tentree marketing team.

Listen to this podcast episode on: Apple Podcasts, Anchor, SpotfiySoundcloud, Stitcher.


The Results: A look inside the numbers

tentree’s post quickly became one of the most-liked posts in Instagram history, overtaking posts from global megastars like Justin Bieber, Cristiano Ronaldo, and Ariana Grande on its dazzling climb up the all-time Instagram charts.

Over the five days of Earth Week, it generated in excess of 15.5 million likes. It also helped tentree to pick up more than 400,000 new followers.

The results were equally as impressive when you look at how the campaign impacted traffic to tentree’s website.

“We increased our traffic to our U.S site by like 200%,” Sasha Bricel, tentree’s director of brand marketing, told us. That meant more than 200,000 new U.S. visitors came to tentree’s website over the course of the campaign.

Many of those visitors came directly from Instagram, but the campaign also drove an increase in people searching for tentree in Google.

The campaign also generated plenty of earned media too, with publications like Wired, People, VanityFair and more, covering the story.


So, how did the campaign get started?

tentree is a sustainable clothing company that plants 10 trees for every item purchased, so Earth Week is an important time for the business.

In previous years it has always made a special effort to bring awareness to important environmental issues. In 2018, it focused on the damage that single-use plastics cause, and in 2019 it wanted to drive awareness of tree planting.

The team started coming up with ideas for Earth Week in January — three months ahead of launch. They riffed on a number of ideas, and after much back-and-forth, settled on the idea of The World’s Most Sustainable Post

The concept was simple: tentree would plant trees in Indonesia based on the number of likes a post generated on social media.

Initially, the idea was that for every like the post received tentree would plant one tree. However, the team had to restructure the campaign to ensure they could fulfill the planting obligations. So they agreed tentree would plant 500,000 trees if the post hit five million likes — one tree for every ten likes.

Creating a thumb-stopping Instagram post

With the goal of five million likes to plant 500,000 trees in place, the marketing team focused on how it could achieve that goal; meanwhile another team within tentree was heads down working on creating the post itself.

No matter what strategies the marketing team put together, the campaign wouldn’t succeed if the post didn’t jump out from the feed and stop people from scrolling.

JP Boulais, a senior lead graphic designer at tentree, was tasked with creating visuals for The Worlds Most Sustainable Post.

JP’s first port of call was to research other successful social media posts and ads. He then began to sketch out a bunch of ideas — over 50 in total. Here are some of the early concepts for the post:

With so many design ideas, JP decided to put together a short checklist of criteria for the post to help him and the team narrow in on the winning design.


The four criteria for a winning Instagram post

  1. Simplicity: It’s easy to overcomplicate social media post, but often simplicity wins — just look at the World Record Egg, for example.
  2. Stopping power: Social media users are constantly scrolling and the post needed to stand out from other posts in the feed to encourage people to stop and give it their attention.
  3. Clarity: The brief for this campaign was to build awareness of the importance of tree planting and that message had to be clear within the post itself.
  4. Shareability: For this campaign to succeed, the team knew it would need the post to be shared other Instagrammers, so it needed to be something people would feel happy to re-post themselves and share with friends.

Below you can see how the final design evolved:

The final post also featured a second slide. When a viewer swiped they would see a video showing them how many trees the world had lost in the seconds they had been viewing the post. JP added this second slide to provide some additional context and highlight just how important it is to plant more trees.

How tentree promoted its record-breaking Instagram post

On average, tentree receives around 80,000 to 100,000 likes on each of its Instagram posts — a far cry from the 5 million likes goal for this campaign. If it was going to achieve that goal, the team couldn’t just publish the post and hope it went viral… they needed a strategy.

Here are five key elements of the strategy that helped launch this campaign into Instagram’s record books.

Five pillars of tentree’s strategy

1. Influencers

Over the years, tentree has built incredible relationships with a number of influencers in the nature, photography, and outdoor spaces.

Knowing the power of these influencers to help spread a message, and how keen many of them are to help increase awareness for climate change, Lindsay Derer, tentree’s influencer marketing lead, started to give people a heads up about the campaign around a month before launch.

“We had a one-pager media kit put together that detailed the campaign and the execution on our end and encouraged them to share it once it went live,” Lindsay told us.

2. Press

tentree’s campaign was covered by a number of media outlets including Wired, People and DailyHive. But the planning for this started before the campaign launched.

In the build up to launch, tentree’s PR agency put together a plantable press release with a gifted product in a fully biodegradable, compostable package and sent it to reporters to build awareness of the campaign.

The press release kept the message simple and clear — a theme you’ll notice throughout every aspect of this campaign. “It basically said, this is what this company is trying to do on Earth Day, it’s a pretty big ambitious goal,” Sasha told us. The press release then encouraged journalists to help spread its message about the importance of tree planting to combat climate change.

3. Focus 

Focusing on one single goal  spreading awareness about tree planting  was an essential element of this strategy, and drove every action the tentree team took to promote the post.

The team even went so far as to remove every other post from their Instagram feed — archiving over 2,700 posts in the weekend leading up to Earth Week.

The thinking behind this was that by minimizing choice, visitors to tentree’s Instagram page didn’t have any options other than to like, share and learn about the brand.

The messaging on the post itself was another example of its focus on the goal. Initially the copy read ‘like to plant a tree’ before becoming ‘double tap to plant a tree’, a clear message that told viewers exactly what they needed to do.

4. Engagement

As soon as the campaign launched, tentree’s marketing and customer service teams were focused on responding to every comment on the post, and reaching out to new followers to spread the word about the campaign.

This strategy paid huge dividends with many of tentree’s new followers sharing the post to their stories including Ellen Degeneres’ DJ, DJ tWitch, Olympian Sage Kotsenburg, and actress Rosario Dawson.

5. Stories 

Over the years, Instagram feeds have become highly curated — some focus on sharing that perfect shot, while others share memes. But one thing tentree’s team realized before the campaign launched was that its little green tree probably wouldn’t fit in on many people’s feeds.

So they decided to focus on Stories.

Instead of asking people to share the post to their feed, tentree focused on encouraging people to share the post to Stories. This decision paid off big time, with thousands of people sharing the post and boosting awareness of the campaign.

Stories also played a key role in helping tentree to connect with its 400,000 new followers, many of which had never heard of tentree before they came into contact with this campaign.

“Our initial plan was having one story every day expanding on the campaign,” Lindsay told us.”Since our entire feed was in the archives, there wasn’t really any further information about us on our page. We wanted to give all these new viewers some idea of what we are and who we are and the impact that we’d be having.”

What’s next for tentree

The social media world moves fast, but the impact from this campaign is far from over.

Reforestation isn’t quite as simple as liking a post on Instagram, and in the weeks following the campaign work started on getting the trees planted in Indonesia (you can follow progress on tentree’s blog).

tentree also set out to help connect its new audience with its mission, sharing additional posts on the impact this campaign will have on the environment.

Thinking bigger

For the tentree team, this campaign also delivered something much more valuable than 15.5 million likes and a place in the Instagram record books, it gave them validation in their mission and enabled them to think bigger.

“To be able to see such a simple message resonate like that globally in such a successful and profound way was a tipping point for us,” Sasha shared.

“It was a new day at Tentree. We all really believe in what we’re doing internally and sometimes you’re so busy in your day-to-day and you’re working so hard at your mission that you’re not really sure if the rest of the world feels the same way, and I think this was just a really nice moment of validation for us, that ‘hey, you know what?’ What you’re doing does matter.”

Want to hear the story directly from the tentree team?

If you’d like to dive deeper into this campaign and hear how it came together, listen to our full podcast episode below. In this episode, you’ll hear from four members of the tentree team sharing the story of this campaign from start to finish:

A huge thank you to Victoria Harding, Lindsay Derer, Sasha Bricel and JP Boulais for sharing this story with us.


Thank How tentree Took Over Instagram: Behind a Record-Breaking Social Media Campaign for first publishing this post.

Need a Chatbot Marketing Strategy? Start Here: Beginner’s Guide to Messenger Bots

Monday, June 10, 2019

The Most Essential (and Surprising) Social Media Statistics and Facts of 2019

What role do social media stats and facts play in your day-to-day?

As social media marketers, we do our best to be data-informed with the decisions we make for our social media strategy at Buffer. Social media stats make a difference.

Plus, you never know when you’ll need a good trivia tidbit to impress at a party.

In this post, we hope you’ll find it all: both the necessary stats and facts to inform your social media decisions plus some social media numbers that will surprise and entertain.

Keep reading to see the numbers on social media demographics, usage, trends, and much more. We hope these statistics and facts will arm you with the knowledge you need to build an even stronger social media strategy.


 

Social media statistics and facts, overall

Our first grouping of social media statistics is very meta: it’s about the state of social media itself. We thought we’d begin by taking a bird’s eye view of the social media landscape before zooming into each social network in particular. To begin with, check out these numbers for social media usage worldwide:

Social media usage worldwide

For context, as of May 2019, total worldwide population is 7.7 billion. So that means that 57 percent of the world’s population is on the internet. More people are online than those who aren’t online.

And as far as social media usage goes,

  • 45 percent of the world is on social media
  • If you have the internet, there’s an 80 percent chance you have a social media account, too.

Yes, and it gets even more mind-blowing.


The most popular social networks

It’s interesting to know how many people – total – are on social, but how about where these social media users spend their time. If you want to play along, go ahead and think about the order of the top 10 social networks with the most users. Keep in mind, these are total user counts, not necessarily active users, which not all social networks reveal.

All these user numbers are the most recent ones we could find online. Please do let us know in the comments if you’ve seen a more recent statistic.

  1. Facebook — 2.4 billion users
  2. YouTube — 1.9 billion users
  3. WhatsApp — 1.6 billion users
  4. Instagram (tie) — 1 billion users
  5. WeChat (tie) — 1 billion users
  6. TikTok — 800 million users
  7. LinkedIn — 610 million users
  8. Reddit — 542 million users
  9. Twitter — 330 million users
  10. Pinterest — 265 million users

Next, we’ll drill down into some specific demographics of these networks, starting with Facebook.


Facebook demographic statistics

The gender split of Facebook users slightly favors women. The exact breakdown is 54% women and 46% men. This ratio also appears when you look at Facebook usage amongst internet users: 62% of all men who are online have a Facebook account, while 72 percent of women who are online are also on Facebook.

Among U.S. residents, here’s the breakdown of Facebook usage by age:

  • 51% of 13-17 year olds use Facebook
  • 81% of 18-29 year olds use Facebook
  • 78% of 30-49 year olds use Facebook
  • 65% of 50-64 year olds use Facebook
  • 41% of 65+ year olds use Facebook

And also among U.S. residents, here’s how Facebook usage varies according to where you live.

  • 75% of adults living in urban areas use Facebook
  • 67% of adults living in suburban areas use Facebook
  • 58% of adults living in rural areas use Facebook

Instagram demographic statistics

Instagram tends to have some of the most highly-publicized of statistics as their announcements about usage tend to make headlines. You’ve probably heard some of the recent ones:

The biggest demographic group on Instagram is males between 18 and 24 years old. In fact, the 18-to-24 age group makes up 75% of all users on Instagram.

The Pew numbers bear this out as well. Pew draws its demographic lines between 18 and 29 years old. According to their U.S. figures,

  • 64% of 18-29 year olds use Instagram
  • 40% of 30-49 year olds use Instagram
  • 21% of 50-64 year olds use Instagram
  • 10% of 65+ year olds use Instagram

And here are the stats on location demographics.

In the U.S.,

  • 42% of adults living in urban areas use Instagram
  • 34% of adults living in suburban areas use Instagram
  • 25% of adults living in rural areas use Instagram

While the U.S. is the country that uses Instagram the most, can you guess the rest of the top three?
Number two is Brazil and number three is India. Both have more than 60 million users.

Twitter demographic statistics

Again according to our friends at Pew, this is how Twitter ranks in terms of usage by age group:

  • 32% of 13-17 year olds use Twitter
  • 40% of 18-29 year olds use Twitter
  • 27% of 30-49 year olds use Twitter
  • 19% of 50-64 year olds use Twitter
  • 8% of 65+ year olds use Twitter

It’s interesting to see how the ages skew younger on Twitter, and those percentages are notable in contrast to Facebook and Instagram, which have huge percentages.

LinkedIn demographic statistics

LinkedIn’s demographics have a couple interesting differences from the social networks we’ve covered already. First, here are the age demographics:

  • 29% of 18-29 year olds use LinkedIn
  • 33% of 30-49 year olds use LinkedIn
  • 24% of 50-64 year olds use LinkedIn
  • 9% of 65+ year olds use LinkedIn

Yes, and where things get interesting is when looking at the stats for education and income demographics.

In terms of education demographics:

And similarly, with income,

And, just for fun,

Obviously these numbers are at the top of the charts for social networks for these demographics, which makes sense with the career emphasis that is placed on LinkedIn.

Pinterest demographic statistics

As many of you know, Pinterest is associated with a majority-women audience. There’s lots of ways to look at the numbers behind this. These stats from Pew tell a pretty good story:

In the U.S.

  • 41% of women who are online use Pinterest. Meanwhile
  • 16% of online men use Pinterest

And in terms of age breakdown …

  • 34% of 18-29 year olds use Pinterest
  • 34% of 30-49 year olds use Pinterest
  • 26% of 50-64 year olds use Pinterest
  • 16% of 65+ year olds use Pinterest

A couple of bonus stats we love about Pinterest is how well the platform ties into shopping. Over 175 billion items have been pinned on Pinterest, and nearly two in three pinners — 61% — have made a purchase after seeing something they like on Pinterest.

Snapchat demographic statistics

And many of you know the demographics that are most commonly associated with Snapchat. As the numbers tell it, Snapchat’s audience is young.

  • 69% of 13-17 year olds use Snapchat
  • 68% of 18-29 year olds use Snapchat

The numbers fall off a cliff after that point. 26% of 30-49 year olds use Snapchat, 10% of 50-64 year olds use Snapchat, and 3% of 65+ year olds use Snapchat.


5 surprising social media statistics and facts

#1:

80% of brands are under the impression that they are doing social media customer service exceptionally well.

Only 8% of their customers agree.


#2:

90 percent of Instagram users are younger than 35.

(This is a good reminder that Snapchat and TikTok and other “young” social networks aren’t the only places that younger demographics spend their time.)


#3:

Today, more pictures are taken every two minutes than were taken during the entire 1800s.


#4:

On WordPress alone — which is the software we use to run our Buffer blogs — 70 million blog posts are published every month.

(Not exactly social-media-related, but wow, that’s a lot of content to be shared!)


#5:

U.S. adults spend an average of 1 hour and 16 minutes each day watching video on digital devices. And this includes a majority of the population: 78% of people watch online videos every week, and 55% watch every. day.


How to say hello to us

We would all love to say hello to you on social media – especially Twitter!

Thanks for listening! Feel free to connect with our team at Buffer on TwitterBuffer on Facebook, our Podcast homepage, or with the hashtag #bufferpodcast.

Enjoy the show? It’d mean the world to us if you’d be up for giving us a rating and review on iTunes!

About The Science of Social Media podcast

The Science of Social Media is your weekly sandbox for social media stories, insights, experimentation, and inspiration. Every Monday (and sometimes more) we share the most cutting-edge social media marketing tactics from brands and influencers in every industry. If you’re a social media team of one, business owner, marketer, or someone simply interested in social media marketing, you’re sure to find something useful in each and every episode.  It’s our hope that you’ll join our 27,000+ weekly iTunes listeners and rock your social media channels as a result!

The Science of Social Media is proudly made by the Buffer team. Feel free to get in touch with us for any thoughts, ideas, or feedback.


Thank The Most Essential (and Surprising) Social Media Statistics and Facts of 2019 for first publishing this post.